Finish Strong, Start Fast: DataDome’s US Sales Team

Composing about half of our worldwide sales department, DataDome’s US sales team is made up of account executives, business development representatives, sales enablement, and sales operations experts distributed across each time zone in the US. As we entered the final quarter of 2023, we flew our team to the heart of New York City to “Finish Strong, Start Fast.” This was the theme of our end-of-year US sales training, and it’s the mindset we’re embodying as we prepare for 2024.

The three-day event focused on training topics to prepare for seamless rollout and implementations, executive keynotes, a surprise motivational speaker (Scott Hoenes, Sr. Director of Sales for Braze, a customer engagement platform), and internal collaboration sessions with business operations and marketing. Outside of the office, we took advantage of the city’s energy by attending comedy shows, taking in the culture of the San Gennaro festival, walking the Brooklyn Bridge together, and enjoying NYC cuisine.

There are endless benefits to spending this time in-person as a team, including giving everyone an opportunity to meet teammates they may not have met in-person before. As important as it is to gather for operational training, it’s just as important for us to foster the foundation of companionship between colleagues, and for them to feel comfortable leaning on each other when needed.

As leaders, it is our job to ensure our team is happy, committed, and engaged. The goal in these US sales trainings is to gather different perspectives and cross-collaborate. We work to understand business objectives, overall strategy, and how varying competencies and personalities strengthen our ability to accomplish our goals.

A Plan Becoming Reality

Lucia Nassif joined the team two years ago as an account executive with two main missions in mind:

• Prove the value of DataDome’s solution.
• Expand the enterprise customer base in the US.

Lucia is responsible for building relationships with clients who experience more than 300 million monthly requests to their website or mobile application. Complex deals of this magnitude are no solo venture—she describes them as a total team effort, and explains each internal team at DataDome is strategically leveraged to bring these conversations across the finish line.

I look at how far we’ve come and how we’ve built this team together. We’ve created this very strategic, internal, machine for us to provide the best service and support throughout the entire sales process. Everything is in place and we’re making it happen.

—Lucia Nassif, Account Executive

During the end-of-year sales training, Lucia found immense value in aligning on strategic vision as a team while also looping in perspectives from other departments. This is a process she’s familiar with, as she was instrumental in elevating DataDome’s maturity with enterprise accounts in the US, and leaned on the global expertise of other BotBusters to reach that goal.

She gains knowledge from each unique opportunity in terms of pain points, client perspectives, and the overall impact DataDome can have on their business. Each customer interaction is instrumental in naturally strengthening the level of service in pre- and post-sales for all prospects and clients.

At the end of the day, we’re always adding additional value. We present ourselves in the most innovative way to our customers; they see we’re evolving, we continue to create and stay ahead of where the market is going. Not only are we increasing our customer base, we are creating impact in each interaction, people remember who we are.

—Lucia Nassif, Account Executive

Promoting From Within

Matt Bour joined DataDome in February 2023 as an enterprise business development representative. Since joining, not only has he smashed his objectives, he’s positioned himself as a leader and driving force within the US BDR team. He embodies DataDome’s four core values—Passion, Growth, Customer Centricity, and Team Spirit—and takes every opportunity to go above and beyond in efforts to better himself and his peers. For these reasons, Matt was promoted to commercial account executive in early October 2023!

Based in New York City, Matt chooses to go into the office three days a week. DataDome’s US HQ, located in the heart of Soho, is home to many functions at DataDome including sales, marketing, finance, people operations, strategy, and executive leadership. He explains “going to the office never feels like an act of labor because I know I have my people there. Having this level of exposure and ability to wear many hats helps me stay agile, aids immensely in my professional development, and provides me with a stronger business IQ in general.”

When asked about his experience during the end-of-year sales training, Matt says his biggest takeaway was the tone of cross-team collaborative sessions with Benjamin Fabre (Co-founder & CEO), Chris Raneire (Chief Revenue Officer), Aurelie Guerrieri (Chief Marketing Officer), and Andrew Hendry (Sr. Director of Product Marketing). After their informative presentations on product roadmaps, upcoming events, and feedback sessions to enhance the overall sales journey, Matt explains everyone pulled up chairs in a circle to discuss. From executives, to BDRs and AEs, every voice was heard and every idea was equal.

The executive team is so aligned in transforming and ensuring the outbound US sales process has every piece in place to succeed. Having most of the C-Suite in-person with us showcases that devotion.

—Matt Bour, Commercial Account Executive

Another key takeaway was learning more in-depth about DataDome’s growth journey—from its origination in 2015 to now—from Nicolas Tenacci, US Lead AE, who moved from Paris to NYC years ago to establish our sales presence in the states. Through stories similar to Nicolas’, it is obvious DataDome has been transformative and instrumental not only in professional lives, but personally as well.

As our team continues to expand, Matt explains, “future new joiners would want to join our team because when an idea sprouts, from any department, it is all hands on deck to execute priorities. Not only does our executive team hear us, they act quickly. We outperform Q4 year after year, which shows the amount of growth and career opportunity when joining the BotBusters.”

Be a Part of DataDome’s Growth

This year alone, the New York City office doubled in size and we recently celebrated the move into a new office space. Hiring diligent, hungry, passionate sales professionals is—and will continue to be—a priority for DataDome. We are actively hiring account executives and enterprise business development representatives!

The immense growth we’ve experienced clearly shows the level of opportunity available to current BotBusters and future new joiners. As we approach the end of the year, forecasting shows DataDome has a very exciting path forward. New customers are adopting our award-winning solutions and services, and new joiners are uniting in our mission to free the web from fraudulent traffic.

Our values—Team Spirit, Growth, Passion, and Customer Centricity—remain the foundation of our DNA. If they speak to you, we encourage you to apply to an open position or spontaneous application today!